UNDERSTANDING HOW WE COMMUNICATE
I’ve studied communication principles for my entire trial lawyer career. The truth is that because human nature doesn’t change the fundamentals have remained unchanged for hundreds of years. Technology has brought new ideas for good communication, but we humans still process communication in the same way. Here is an outline of some of the basic fundamentals of good communication Professor Albert Mehrabian at UCLA conducted a well known study regarding how people receive information. [TR1] He is known for his pioneering…