Communication concepts re-visited
I’ve written about communication concepts before, but in reviewing material for at talk I’m giving I was reminded once again of the basics that we trial lawyers must have in mind when we try cases. THE COMMUNICATION PROCESS We must first remember that non verbal communication is of extreme importance when we are trying lawsuits. Professor Albert Mehrabian UCLA known for his pioneering work in the field of nonverbal communication. His often cited study reported that in human communication the…