Here are some random notes from the book The Language of Trust by Michael Maslansky You can’t ignore attacks as you are presumed guilty under proven innocent. Silence is an admission of guilt and every minute you delay telling your own story makes it worse. In dealing with a skeptic there are four principles of credible communication: (1) Be personal (2) Be plainspoken (3) Be positive and (4) Be plausible. The most important step is engagement. If the skeptic…
COST vs RISK ANALYSIS 1. Analyzing What is Reasonable (1) SHOULD CONSIDER: (a) LIKELIHOOD OF INJURY HAPPENING (b) SERIOUSNESS OF HARM IF IT DOES HAPPEN 2. Cost vs Benefit Analysis (1) SHOULD CONSIDER: (a) COST OF INFORMING (b) DIFFICULTY AND TIME TO WARN (c) THE BENEFIT FROM GIVING THE WARNING (d) WHETHER METHOD OF INFORMING INVOLVES ACCEPTED PROCEDURE IN INDUSTRY (e) WHAT HARM CAUSED BY GIVING WARNING a. THE LIKELIHOOD OF THE HARM b. THE SERIOUSNESS OF THE HARM COMPARED…
Even small steps of improvement can make a big difference in our lives. We need not think in terms of giant steps of improvement all at once because even small steps can make a big difference in our lives. Columnist Sydney J. Harris has pointed out that we can learn from sports the lesson that even a small improvement can mean major progress. Sports are full of examples where a small difference means a great improvement or even the difference between…