Thom hartmann and the art of commnications
The Huffington Posthad an interview with Thom Hartmann that was not only politically interesting, but had some good insight on communications. Hartmann has written a book Cracking the Code involving communications. Regarding communications he noted that: "When it comes to communication, ‘feeling comes first’ and that the ‘meaning’ of anything you say comes from the response it gets, not what you intended it to mean." That’s a fundamental law of communication: it’s not what you say, it’s what is heard…