IT’S NOT WHAT YOU SAY, BUT HOW YOU SAY IT THAT COUNTS
I assume many of you have noted the significance of words used by the politicians in describing the impeachment proceedings that has continuously been in the news. My friend, Rhode Island attorney Mark Mandell has written and lectured on the subject of the importance of words we use or “framing” in communicating with people about issues. How we describe something has great significance on the impression and reaction of our listeners. This is a very important principle in trial communications.Recently…